
Sutton suggests that you can tell a great deal by listening to conversation. Do you hear lots of "me, myself and I". Or is there a theme of "us and them". These kinds of indicators tell you a great deal about the person in the dialogue.
He suggests that you can take a group of nice, loving, cooperative people and turn them into vicious competitors by placing them in the influence of a JERK boss! The other scientific observation is that a similar result happens if people believe it is a US and THEM scenario! So you see the importance of language.
I am reminded of Paul's instruction to "let no unwholesome talk come out of your mouth". That would surely include hostile language - don't you think?



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